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You can manually create an account.

1. Go to  and click the “Create New Account” button.
2. Enter some personal information on the form provided, including a current email address.
3. Provide your child’s school name, Student ID number and last name, and repeat for every child you need to add.

Adding a student to your account is easy if you have your child’s district Student ID.

1. Log in to SchoolPay at .
2. Click the circle icon in the upper right-hand corner of the page and select “Profile Mgmt” from the menu.
3. Select “Student Management” on your profile page’s left-hand list.
4. Click the “Add New Student” button. 
5. Follow the prompts on the Add Student form to select your child’s school, add the Student ID and last name. 
6. Repeat steps 4 and 5 for each student you need to add.

You can get your student’s ID number from your school’s front office. You can also get the Student ID by logging into Synergy ParentVue and clicking the “Student Info” link for your child.

Go to  and click the “forgot password?” link. Follow the prompts to reset.

No, there’s nothing wrong with the site. A couple of situations may apply to you.

1. Your school may not have set up any items for payment yet. Contact your school to find out their schedule for setting up SchoolPay.
2. There may be no items made available for your child or children. If you feel this is an error, contact your school’s front office.

Yes. If one or more of your children isn’t showing up on your “Profile Mgmt” page, you can add them manually by following the steps described in the FAQ for “How do I add a student to my account?”.

Contact SchoolPay technical support at 888.88MYPAY or email support@schoolpay.com.

SchoolPay uses industry best practices for security. SchoolPay is audited annually by a Qualified Security Assessor (QSA). QSA’s are independent audit firms, authorized by the Payment Card Industry, to assess all aspects of software and business operations to confirm it meets or exceeds every aspect of Payment Card Industry Data Security Standards (PCI-DSS). In addition, SchoolPay undergoes daily security scans, and annual third-party external testing of its ability to block attempted hacking.

Online payments can only be made using Visa, MasterCard, or Discover, but everyone will have the option to make payments at the school sites using Visa, MasterCard, Discover, checks or cash.